Emails only Send Once

Veronica de Capileira

Hello,

 

I'm having some trouble with my alerts; I'm selecting "once an hour" and I only see it send out one time.  This happens to all the users on my plan; could someone tell me what I'm doing wrong?

 

 

Andrée Starå

Hi Veronica,

The email will only be sent once an hour if there are changes that match the rule that you've configured.

I hope this helps you!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting