Why No Release Updates?

If I am not mistaken, Smartsheet had scheduled downtime this past Saturday to implement some improvements. Why is there no information posted to inform us of what those changes are? As the "go to" Smartsheet resource at my company, I should be aware of new functionality--regardless of how big or small. It may be something that I want to communicate to a wider audience or steer our users away from in some cases. Or if it isn't new functionality--maybe fixes to existing--I would like to know that as well.

As is, I have no idea what went in. Therefore, it puts my PMO in an awkward position being unsure of what may pop up. Seems like an area for improvement from the Smartsheet side.

Steve

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Comments

Andrée Starå

Hi Steve,

I don't think any new features were launched this time. It was probably preparations for the big update that is coming and maintenance to keep everything up to date.

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

steven.reed14881

Andree,

That is exactly my point! Why should you (or anyone active in the Smartsheet community) be saying 'I don't think'? Actually, I have stumbled across some little things in the Alerts & Actions area that seem to be new as of this morning. It would just be nice to be sure and aware.

Steve

Andrée Starå

Steven,

I agree completely! For the most part, the Release notes have been released not short after a feature update, but there have been times with silence and nothing about it in the Release notes, so there is most certainly a possibility for improvement.

What little things have you noticed?

Best,

Andrée

Susan Peck

Steven,

Thank you for raising this point. After receiving the email that the Big Navigation Changes were imminent, I (wrongly) assumed the update over the weekend was that change and sent an email to all my users (almost 150 people).

Today I asked if anyone had noticed any difference and the answer was a resounding No. We are kind of used to this from Smartsheet, at least in the past couple of years, so I'm not surprised. Not pleased, but not surprised.

Thanks for raising the question -- release notes seem like a standard part of any software release.

susan

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