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In Request Tracker, How can I change the default value of department and Request type? How can I put the department and request type in this form?
Hi Leo,
You can change it in the Form settings window. Select the field and select the default value that you like to use.
I hope this helps you!
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
The formula for 'Estimated Days to Completion' seems to be missing. Can you provide that?
@Hans Millican You may want to start a new thread for your question and provide more context as to where it is missing from.
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
Is there a way to revert to the old dashboard look and feel. The new dashboards do not look good at all. There is no way of knowing if there are additional items in the widgets until you scroll over one to learn there is more to it since the vertical bar doesn't show. We have hundreds of dashboards and they will all need…
