Important Reminder doesn't say Row # or Primary Column Name

suws
suws
edited 12/09/19 in Smartsheet Basics

I just filled out a large CRM on a new sheet with several hundred clients. I was using the reminder feature to remind myself to send certain people an email or more information.

Out of the 18 reminders I created, 11 of them tell me the row # and primary column name, but 7 of them only say "Message: [my reminder message]". 

This is a huge problem because I used language such as "email them ASAP and send xyz". But now I don't know who out of the hundreds of people that reminder was for. Additionaly, the reminder icon next to each appropriate row has disappeared. I wish it didn't disappear so I can reset it if necessary.

How do I figure out which row or primary column each reminder was for? How do I avoid this in the future?

Thanks in advance

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