Important Reminder doesn't say Row # or Primary Column Name

edited 12/09/19 in Using Smartsheet
11/30/18 Edited 12/09/19

I just filled out a large CRM on a new sheet with several hundred clients. I was using the reminder feature to remind myself to send certain people an email or more information.

Out of the 18 reminders I created, 11 of them tell me the row # and primary column name, but 7 of them only say "Message: [my reminder message]". 

This is a huge problem because I used language such as "email them ASAP and send xyz". But now I don't know who out of the hundreds of people that reminder was for. Additionaly, the reminder icon next to each appropriate row has disappeared. I wish it didn't disappear so I can reset it if necessary.

How do I figure out which row or primary column each reminder was for? How do I avoid this in the future?

Thanks in advance

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Comments

  • Andrée StaråAndrée Starå ✭✭✭✭✭
    edited 12/14/18

    Hi,

    Can you describe your process in more detail and maybe share the sheet(s) or some screenshots? That would make it easier to help. (Share it to, [email protected])

    Have a fantastic weekend!

    Best,

    Andrée Starå

    Workflow Consultant @ Get Done Consulting

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi,

    How did it go? Did you manage to get something set up?

    Happy Holidays & Happy New Year!

    Best,

    Andrée Starå

    Workflow Consultant @ Get Done Consulting

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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