Alerts and Actions - notification

Maurits Vermeer

I have en alert when start date is in 14 days.

But in the notification i only see the sub task row and not the main task.

Andrée Starå

Hi Maurits,

Can you describe your process in more detail and maybe share the sheet(s) or some screenshots? That would make it easier to help. 

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Maurits Vermeer

Hey A,

I would like to see also the "Stage 3: Rose Garden" when i have alert on end date.

Now i only see the "productie" so i can't now witch stage it is. 

 

Andrée Starå

Ok.

That's weird because you are supposed to see the Parent as well.

Can you upload some screenshots of the rule in Alerts & Actions and I'll take a look to see if I can see what could be wrong.

Best,

Andrée

Maurits Vermeer

Hey A,

 

Check attached

Maurits Vermeer

Hey A,

Thit you checked my attachment 

Andrée Starå

Hi Maurits,

Can you also share a screenshot of the email message from the Alert that you receive?

Best,

Andrée

Andrée Starå

Hi Maurits,

How did it go? Did you get a solution to your problem?

Have a fantastic weekend!

Best,

Andrée Starå - Workflow Consultant @ Get Done Consulting