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Alerts and Actions - notification

Maurits Vermeer

I have en alert when start date is in 14 days.

But in the notification i only see the sub task row and not the main task.

Schermafbeelding 2018-12-02 om 14.49.40.png

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Andrée Starå

Hi Maurits,

Can you describe your process in more detail and maybe share the sheet(s) or some screenshots? That would make it easier to help.

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Maurits Vermeer

Hey A,

I would like to see also the "Stage 3: Rose Garden" when i have alert on end date.

Now i only see the "productie" so i can't now witch stage it is.

Schermafbeelding 2018-12-03 om 09.34.00.png

Andrée Starå

Ok.

That's weird because you are supposed to see the Parent as well.

Can you upload some screenshots of the rule in Alerts & Actions and I'll take a look to see if I can see what could be wrong.

Best,

Andrée

Maurits Vermeer

Hey A,

Check attached

Schermafbeelding 2018-12-03 om 15.15.02.png

Schermafbeelding 2018-12-03 om 15.15.26.png

Schermafbeelding 2018-12-03 om 15.15.54.png

Maurits Vermeer

Hey A,

Thit you checked my attachment

Andrée Starå

Hi Maurits,

Can you also share a screenshot of the email message from the Alert that you receive?

Best,

Andrée

Andrée Starå

Hi Maurits,

How did it go? Did you get a solution to your problem?

Have a fantastic weekend!

Best,

Andrée Starå - Workflow Consultant @ Get Done Consulting

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