Embedded links not carrying over to project links

edited 12/09/19 in Smartsheet Basics

Hello. I have a question about Rich Text Widgets in a dashboard and embedded links to another Smartsheet sheet. We have several dashboards with hyperlinks that link out to other sheets. We thought that when we provision a new project that the hyperlinks would update to the newly created project, but they do not. They still point to our Master Template. 

Has anyone had this issue? 


  • Alejandra
    Alejandra Employee


    Thank you for your post! Every Smartsheet item has a unique secured link. When you create a shortcut to a Smartsheet item, by using either the Shortcut widget or the Rich Text Widget, the link will direct you to the Smartsheet item it was originally linked to.

    This could be a great opportunity to submit a Product Enhancement Request (you’ll find a link to this here in Community under Quick links on the right).