Disappearing Reminders (Bell Icon)

Preston

Occasionally, I am seeing reminder icons disappear from sheets. Seems to go away with a refresh. Anyone else?

Alejandra

Hi Preston,

Row level reminders reminders do go away after they’ve been triggered, but if you’re noticing that they’re disappearing without being sent or if sheet level reminders are disappearing after refreshing your sheet, please submit a support ticket so our support team can help troubleshoot.

Preston

Alejandra,

I appreciate the response. I will submit a ticket. The reminders disappear completely (see pic above). So, even reminders that have not been triggered are not shown on the row as they typically are.

 

Thanks,

Preston

Lachlan Stead

Was this ever resolved or a fix provided? I have a user experiencing the same issue.

Genevieve P.

Hi @Lachlan Stead

Please have that user submit a Support Ticket so our team can troubleshoot this with them directly - thank you!

Lara S.

I also have this problem and have to quit my restart my browser to make them re-appear. I'll submit a Support Ticket, but the last time I did that, I never got a reply.