Select SmartSheet Alerts not sending

Jennifer E
Jennifer E ✭✭
edited 12/09/19 in Smartsheet Basics

Hi there,

I am setting up 3 alerts for a sheet:

1) When a new row is added (via a Form)

2) When an "Approved" column is checked

3) When a "Done" column is checked

The first alert sends an email. However, I am having trouble with the last 2. Email alerts are not being sent for some reason. For testing purposes, I currently have all of the alerts set up for my email address and I am only receiving the first alert when a new row is added.

Any ideas or assistance would be greatly appreciated.

Thank you!