Groups dropping from Alerts

mmitchell

Hi everyone,

Has anyone had issues with Smartsheet groups dropping off alerts that have been setup? I've had this happen 3 times now and I have to keep adding them back.

Thanks for any advice.

Andrée Starå

Hi,

Are you sure that the users aren't removing themselves from the alerts?

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Alejandra

Hello,

I can see that you’ve emailed our Support team regarding this issue. If you still need assistance with this, please respond to the existing email thread and our Support team can work with you further to troubleshoot this.