When I export an excel file to smartsheet with hyperlinks the hyperlinks do not work?
How can I rectify this?
The excel file is in the correct format .xslx.
Hi Antonio,
Are you linking to anything other than a web page? For example, in Excel, you can create hyperlinks to existing files on your computer, another cell, or an email address. If so, it's important to know that in Smartsheet, you can only create hyperlinks to another web page or any Smartsheet item. If needed, more information on this can be found in our help article: https://help.smartsheet.com/articles/518326-creating-hyperlinks-to-sheets-reports-websites
If you are linking to a web page and it's still not working, I'd recommend reaching out to our Support team.
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By when the issue will be resolved?
