Sheet rules missing
I am an admin user. I updated a sheet with multiple rules. The rules show up the sheet when I open it. But, when one of the other users on our account open the sheet, it is missing 4 rules.
Comments
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Hi Steve,
What permission does the other user have? Viewer?
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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she has editor permissions. she can view and edit.
thanks!
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That's strange!
It sounds like a bug. If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
Hope that helps!
Best,
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi,
People with Editor-level sharing permissions can't create or edit automated update or approval requests. This is likely why they aren't seeing those rules. More info on sharing permission level capabilities can be found in the help center: https://help.smartsheet.com/articles/1155182-sharing-permission-levels
If they need to create or edit these types of workflows in the sheet, bump them up to Admin-level sharing permissions.
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Shaine,
Yes, of course. I interpreted it as they could view and edit the Alerts & Actions.
Best,
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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