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Has anyone created a Dashboard that links to a Help Desk SmartSheet?
I'd like to be able to have a Dashboard that shows users the status of all tickets submitted, so that multiple tickets aren't submitted for the same issue.
You could create a report with all the current open tickets, and then display it on the dashboard. With a link to the Form to submit a ticket.
Hi,
If you have access to the Solution Center, there is an IT Requests and Ticketing Template set.
Hope that helps!
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
Thank you!
That template set was exactly what I was looking for.
Great!
Happy to help!
Andrée
@Paul Newcome , Hope you are well. Question for you, meant to ask quite some time ago but forgot. You had shared this right after Engage 2025. I'm unfamiliar with the view and how to create it. Can you tell me about this view?
I am trying to change owner on a Smartsheet sheet to the owner of the workspace it is located in. I keep getting an error message stating the permissions need to be managed at the workspace level. I am unable to change owner for the sheet at the workspace level. Not sure how to accomplish this change. HELP!
I would like to add two dynamic filters as a widget within my Dashboard to define a date range (start and end date) which would then return a count value to that same Dashboard. I have been searching for answers but am not coming up with the solution I'm looking for. What is the cleanest way to configure this?
