CTRL + ] Does Not Indent, But Right Clicking Does

Our Senior VP is having an issue with a sheet where she is unable to indent a row to be a child/sub-task. The strange thing is she is able to right click and indent it, but not using the keyboard shortcut.

The keys are working just fine (able to CTRL + C/V, and the [ and ] keys all work individually) but it does not allow her to indent rows using the keyboard shortcut.

Has anybody seen anything like this before?

Find more posts tagged with

Sheets

Solution Center

IT & Operations

Comments

Andrée Starå

Hi,

Try this.

Indent/Outdent= Ctrl+M / Ctrl+K

Hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

radix

Hi, I am trying to use CMD + ] to indent and outdent, after smartsheet recently abolished the use of ctrl + K e CTRL + M (WHY???) but I have an Italian Keyboard and the simbol ] is under the + key that it means to have a ] or [ I have normally to press alt + "+" key.

So, if

] = ALT + "+"

In order to use the new indent system CMD + ] I tryed

CMD + ALT + "+"

but id doesn't Work at all.

What we poor italian keybord user can do to have a shortcut to indent?

Thanks so much

Andrée Starå

Hi,

Fortunately, the old method still works for me, but I get a message of the change.

Doesn't it work at all for you?

I've tried many combinations, and I can't get it to work with any of the key combinations that I've tried.

I'll get back to this post if I figure it out.

Hope that helps!

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

radix

Hey guys, I found a second way. It is not a smartsheet short cut but it seems to work:

You could define a new system shortcut for the browser you are using in my case Chrome...

That's a way, if anyone has other suggestions... are welcome.

;O)

Andrée Starå

Excellent tip!

Thanks for sharing!

radix

I don't Know why but my "Tip" today is not working anymore.

With the cmd+K combination now it it opens a link pop up...

I don't know what happened... I am going to write to the support then...

Mattias

Same problem here, and the suggested shortcut CTRL + ] takes me to the last tab in chrome.

As it is now I cant seem to use keyboard shortcuts to indent/outdent

Daniele Giassi

How can we get this to work? Please...

Rune Østerhus

How can Smartsheet actually get away with using years to resolve things like this?? It used to work, and changes were made. And it stopped working. You should get this feature back.

Seriously? Ctrl + ] is not an option on many keybord languages. Including Norwegian.

Rune Østerhus

Since this seems to be so hard for SS to figure out...

I made a work-around. Needs keyboard with programmable keys (Macros). I have a Microsoft keyboard.

Works i Norwegian, so I guess any language may work.

First I installed Microsoft Mouse and Keyboard Center.
I then set up "app-specific settings" and pick Chrome
Choose a suitable key
Now you need to change your keyboard language to English (See pic)
Select Macro and set up the string to simulate CTRL and ] (See pic)
So, when you need the indent hotkey to work you switch keyboard language. (There are shortcuts for this aswell)
It's not super easy, but it works. Worth it if you need to make many indents.

Moriturusse

It only indent with an English keyboard for me (even if the CTRL + ] shortcut is correctly working to add the symbol itself).

Not the best, but at least it work and I can switch keyboard after.

Petra

It is really sad, that this problem doesn't seem to be solved yet after all these years .. doesn't work in German keyboard either ...

dayer

Hi all,

Any news about this?

I can't believe this is so difficult to solve...

Regards

Sign in to join the conversation!

Quick Links

Trending discussions

How to restrict Form responses to data existing in the related Sheet
I am trying to create a Form that requires the user to supply information related to any item existing in the Primary Column. If I pull that existing field into my form, the user entry is a free-form field and I can't figure out how to restrict it (other than validating by data types). If I add a new field with a dropdown…
Sheet -Ganhtt Chart
Is it possible to display both the planned and actual duration for a single task on a Smartsheet Gantt chart? I would like the Gantt bar to show the planned duration (e.g., in blue) based on a Planned End Date column, and then show the actual duration (e.g., in green) based on an Actual End Date column. Can the Gantt view…
Color-Coded Tags in Board View
I noticed in the Board View tags are grey by default but in the how to videos, in the Board View some of the tags are colorful. I'd like to leverage that same functionality as I'm building a research repository with many different types of research in it and a visual cue would be lovely. Can anyone assist? I attached a…