Issues viewing Live Webinars

Kyle Morgan

Hi all,

I have been having issues viewing live webinars since the switch to the "GoToWebinar" format.

I click the "join webinar" link that I receive via email and am brought to the webinar landing page.

I can hear the audio (in real time) perfectly  but my screen never refreshes so I miss out on the visual examples being referenced throughout the webinar.

Is anyone else experiencing a similar issue? I had no issues viewing the webinars prior to the format change.

I've tried Firefox, Google Chrome and Safari browsers and have the same result.

Thanks!

Kyle

Travis

Hi Kyle, I would recommend reaching out to GoToWebinar support for help with their software: http://help.citrix.com/webinar