Unable to reach customer service or dedicated sales rep

Meritza Webb
Meritza Webb ✭✭
edited 12/09/19 in Smartsheet Basics

Several members of my organization have reached out to our account managers many times since we purchased a package.  Neither one has responded to emails nor voice messages.


If these 2 individuals are no longer with the company, please provide new contact.  It is imperative that someone respond back to us this week.  Thanks!


Screenshot with personal information removed by moderator.