Unable to reach customer service or dedicated sales rep
Meritza Webb
✭✭
Several members of my organization have reached out to our account managers many times since we purchased a package. Neither one has responded to emails nor voice messages.
If these 2 individuals are no longer with the company, please provide new contact. It is imperative that someone respond back to us this week. Thanks!
***
Screenshot with personal information removed by moderator.
Comments
-
Hi Meritza,
I have removed the personal information from your post and am tracking down an answer for you. I'll reach out about this privately.
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 64K Get Help
- 410 Global Discussions
- 220 Industry Talk
- 459 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 137 Just for fun
- 57 Community Job Board
- 459 Show & Tell
- 31 Member Spotlight
- 1 SmartStories
- 298 Events
- 37 Webinars
- 7.3K Forum Archives