Problem with search bar

steve50951 ✭✭
edited 12/09/19 in Smartsheet Basics

I type text in search bar, but the search function doesn't pull the information, even though its in a sheet. I have cleared any/all filters. Not sure why it won't pull the information. It's clearly in the sheets.

I screenshot information in one of the sheets in question. I also showed the search results not pulling the search criteria. 

Thanks for your help. 


Screen Shot 2019-03-11 at 9.31.06 AM.png

Screen Shot 2019-03-11 at 9.31.28 AM.png

Screen Shot 2019-03-11 at 9.31.48 AM.png



  • Shaine Greenwood


    Earlier today we were experiencing delays with our search functionality.

    We've since corrected the issue and search is back to normal. In the future, you can check out Status page for the latest information on the functional state of various Smartsheet functionality:

    Note that this doesn't mean that the search functionality will always immediately be able to find newly entered sheet data. The data must be indexed first, which can take 5-10 minutes on average.

  • steve50951

    Thanks for the response. It seems to be fixed.