Published Links

Leah Neumann

Do published links expire after a certain amount of time?  We are using published links for invoices and have noticed some stop working but cannot confirm if they ever worked at all.

 

 

Andrée Starå

Hi Leah,

Yes they do!

_NOTE: The link in the email will expire after 30 days or after it's been clicked 100 times. This is a security precaution to prevent unlimited access to your files. If needed, you can re-send the attachment through email to generate a new link._

Hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Julie Green

Is there a way to keep the link active?  We use this often and it would be a pretty big issue if the link became inactive.  I wasn’t aware this happened. Does it happen for enterprise users as well, or just non enterprise users? 

I have checked a couple older than 30 days and I can still access sheets I’m shared to and sheets I’m not. Is there some other factor that causes the links to expire?  It doesn’t seem to be happening yet. 

Andrée Starå

Hi Julie,

Are you sharing the links to attachments thru email from Smartsheet?

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

golnazCL

Hi, Is there a documentation about this on Smartsheet that public links expire? 

Andrée Starå

Hi,

Yes, there is!

Here you go!

More info: https://help.smartsheet.com/articles/521955-emailing-attachments-discussions

Hope that helps!

Best,

Andrée

golnazCL

ah I meant public links to a report/sheet. 

we want to purge or expire these public links after the need is over; because we are sure most users won't remember to toggle the public link off on the sheets or reports. But as Admin I don't have full visibility into all users sheets and links and there is no functionality to disable the public link by the admin anyways. 

 

my q is here: https://community.smartsheet.com/discussion/security-concerns-published-links 

Andrée Starå

Ok.

I'll look at the other post!

Best,

Andrée