Sign in to join the conversation:
Hi,
I send attachments from Smartsheet and my recipients received it in their 'spam folder'.
How can we troubleshoot this issue?
Thanks!
Hello,
I'd recommend checking the spam filter settings to see if there is anything causing these emails to be routed to the junk folder.
If the client spam filter is not the issue, have the recipients reach out to their IT department and have them add the smartsheet.com domain to their mail server whitelist to ensure their organization can receive emails from Smartsheet.
The following relays can also be added to your organization's trusted sender list:
ord.relay.smartsheet.com
iad.relay.smartsheet.com
I have a sheet that already has a "Latest Comment" column, and I can easily pull the row-level comments onto a report using this column. I take this report and use it as a dashboard widget so people can see the latest comments from the sheet all together. However, this sheet will also have sheet-level comments. Is there a…
The sheet name is in the tab in Grid view, but not Table view, making it difficult to locate a particular sheet when multiple tabs are used. Is this a design oversight?
My small civil engineering company is brand new to Smartsheet. I will be overseeing about 70+ projects spread out over 8 engineers in the company. I want to track the status of each project, and add milestones/tasks to each one along the way. Each project also has its own budget. I want to be able to track each project &…
