Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
When adding rows to a sheet, why does the Dashboard graphs not recalculate the graphs with the new rows? Seems the only way to fix this is to back in the graph and select the new data rows. Am I doing something wrong?
Thanks
David
I can think of two solutions. Reference the entire columns, or split the information out into a report, then reference the report for the chart.
I'm having the same issue with the reports not refreshing from the sheets. I opened a ticket and this is what I got back.
"Thanks for contacting Smartsheet Support. We understand you have a report that is not refreshing after you update your sheet. We are happy to assist.We are aware of an issue that began yesterday where reports are not loading or not returning the correct data from a users sheets. A fix was implemented yesterday, but are seeing that some customers have continued to experience an issue.Our Engineering team is working on identifying the problem and working on a solution now. We apologize for any interruption this has caused to you and your business. You can keep up to date on any issues and sign up for automatic updates at https://status.smartsheet.com/"
Unfortunately you cannot reference entire columns when building a Chart Widget on a Dashboard. I wish we could.
The report solution though should work. I have used this myself a few times.
The report issue of them not updating and pulling the wrong data has been an on and off issue for a while now. It's not as bad or as frequent as it used to be, but it seems like there are still a few bugs to get worked out.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
Is there a way to revert to the old dashboard look and feel. The new dashboards do not look good at all. There is no way of knowing if there are additional items in the widgets until you scroll over one to learn there is more to it since the vertical bar doesn't show. We have hundreds of dashboards and they will all need…
When i try to send or print the timeline view instead of showing the progression bars like they do on the screen it only send the data entered and not a graph type view to print. Is there a way to do this. I am using a mac platform if that helps.
