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When adding rows to a sheet, why does the Dashboard graphs not recalculate the graphs with the new rows? Seems the only way to fix this is to back in the graph and select the new data rows. Am I doing something wrong?
Thanks
David
I can think of two solutions. Reference the entire columns, or split the information out into a report, then reference the report for the chart.
I'm having the same issue with the reports not refreshing from the sheets. I opened a ticket and this is what I got back.
"Thanks for contacting Smartsheet Support. We understand you have a report that is not refreshing after you update your sheet. We are happy to assist.We are aware of an issue that began yesterday where reports are not loading or not returning the correct data from a users sheets. A fix was implemented yesterday, but are seeing that some customers have continued to experience an issue.Our Engineering team is working on identifying the problem and working on a solution now. We apologize for any interruption this has caused to you and your business. You can keep up to date on any issues and sign up for automatic updates at https://status.smartsheet.com/"
Unfortunately you cannot reference entire columns when building a Chart Widget on a Dashboard. I wish we could.
The report solution though should work. I have used this myself a few times.
The report issue of them not updating and pulling the wrong data has been an on and off issue for a while now. It's not as bad or as frequent as it used to be, but it seems like there are still a few bugs to get worked out.
How can you get rid of the uncategorized land in a report timeline view?
Please help! I understand that we can't customize the gantt chart bars anymore if it is a parent row but why am I getting random colors on the bar view in my report? I would prefer it remain grey. The first picture is the Smartsheet and the second one is the report pulling from the sheet.
Trying to understand why we don't have the option to remove a status by automation. For example, when external customer approves a proof, it fills in "APPROVED BY CUSTOMER" which then triggers automation, but the existing status of "SENT TO CUSTOMER FOR APPROVAL" remains as I cannot set automation to do that.
