Workspace Sharing Report export did not successfully complete

edited 12/09/19 in Smartsheet Basics


I'm trying to run the workspace sharing report for a workspace that I own.  I get the following error


And I get a confirmation email stating 'Your Workspace Sharing Report export did not successfully complete due to the cause below. This might be caused by an intermittent issue that can be resolved by trying again later. Contact us if the problem continues.'


It's be doing this since last week so isn't intermittent in my view.

Any ideas please?



  • Alejandra
    Alejandra Employee

    Hi NickB,

    Our team is aware of a bug that displays the error message you received, in a new tab, when attempting to download a Workspace Sharing Report.

    Although I don't have an estimated time of when you can expect this issue to be resolved, our team is currently working on a solution to this issue.