Need text box to show only if OTHER is chosen from dropdown

Kitty

I need for a text box to appear only if "OTHER" is chosen from the dropdown menu.  Can a field (text box) be hidden unless OTHER is chosen?

Andrée Starå

Hi Kitty,

Unfortunately, no it can't be hidden but depending on your need it could be shown in another color or similar if other is chosen.

Would that help/work?

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Kitty

That will work!  Thank you!

HBrown

Andree, I'm following this thread because I'm trying to do something similar. My drop down list criteria in my form are the following "Acceptable" "Unacceptable" and "N/A". I want to have some sort of rule (?) that if "unacceptable" is selected, the user must add a comment. I'm not sure if this solution is the same for me as the original poster. Can you advise?

Andrée Starå

Excellent!

Happy to help!

Let me know if you need any help!

Best,

Andrée

Andrée Starå

Hi Hilary,

It's a little different when it's in I form because currently, Smartsheet doesn't have any functionality for conditional logic in forms. 

There are a few workarounds.

• An update request gets sent automatically for them to add the comment.
• Use a third-party integration like Google Forms because it has the possibility for conditional logic.
• Add a clear description in the form that they need to add a comment if unacceptable is selected but if they don't the update request would send and prompt them to update with a comment.

Would any of those options work?

Best,

​​​​​​​Andrée

HBrown

Thanks! It seems that the third option would be best. So would this require me to add an additional text field for every question in the form? Currently there are quite a few questions and it is already a long form to scroll through.

Andrée Starå

Happy to help!

I'd add the text in the bottom of the form and maybe add a checkbox or dropdown list where they can select that they've added the comment or that no comment is needed or similar.

Would that work?

Best,

Andrée

HBrown

Thanks for your help!

Andrée Starå

You're welcome!

I'm always happy to help!

Best,

Andrée