Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
When I delete a person from the system (end of contract), is the person that also deleted from all the automation rules?
- I get a large number of messages that a "workflow has become invalid".
Thanks for any advice.
Hi Victor,
No, they aren't deleted from the automation but depending on your Automation Permissions (Restricted, Limited, Unrestricted) they could still be part of the automation and receive alerts/actions.
Hope that helps!
Have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
Thank you for your quick response.
To me this sounds like a bug .... When I delete a person from the system, I want to have them deleted entirely. After deleting I would not like to change all the automation manually for all the rules the person appears.
Or am I not getting it?
Happy to help!
I can understand that but because the permission can be set to send to anyone that's not part of your account it can't be deleted and also you might want to change them to someone else.
A possible enhancement could be to have an option when deleting the person to remove them from all Automation as well.
Please submit an Enhancement Request when you have a moment.
What do you think?
Andrée
I'm new to smartsheet and I was wondering the same questions as Victor, so is this issue still persistent or has it been resolved by smartsheet?
Hi @Andrée Starå! I'm also curious about this, also. I don't believe it has been resolved. At the very least, is there a way to see what sheets and automations the user is connected to? This is also an issue when someone is replaced. Is there a way to update an old user with a new one?
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…
