Phone Support

Heidi Decker

Does anyone know what phone number to call for phone support?

Heidi Decker

Thanks Craig

Tony Davidson - SmartSheet Certified User 2016

You can email support@smartsheet.com as well.  Good luck!

Elisa Asare

I called the number that Craig posted (thank you) and was instructed to click on "

Account Admin" under my profile and call the number at the bottom. I was able to speak with someone quickly and my issue was solved within 10 minutes.

Shaine Greenwood

Hi All—

Live phone support is only available to certain plan types. To make sure that you're able to receive live phone support, please sign in to Smartsheet and click on Account Admin.

Otherwise, the best option is to submit a ticket through our get help form: www.smartsheet.com/gethelp

The email address described in this thread is a channel which has been retired.