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Hi
Within our company we have a number of 'free' users, in the event of said person leaving is there any easy way of removing their access or is a a case of going into each smartsheet and removing individually?
Rs
Abbie
Hi Abbie,
Yes, there is. You'd go to Account Administration (profile picture in the upper right) and delete the user.
Hope that helps!
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
Hi Andre
They are not licensed users therefore are not appearing there? Is there somewhere else I should be looking?
Yes, of course, they don't need to be added as users. Sorry about that!
Are they part of a Workspace or how are they accessing what they have access to?
Andrée
HI Andree
Sorry for the delay - they are part of various sheets. I was looking for an easy way to remove access across all worksheets / spaces without having to go into each one? The sheets / workspaces have been shared with them.
As a possible workaround, you could add them as a user (not licensed) and then delete them and select Remove from sharing, and that removes all the sharing from the members of your account.
I haven't tested so maybe try with another made up user first.
Did it work?
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