Errors in CSV User Upload

ToddW
ToddW
edited 12/09/19 in Smartsheet Basics

Hello,

I just completed a user import from a CSV file. The first names and emails are fine, but the last names have several diamonds with question marks in them.  How can I edit the users name?  I right click and go to edit user but I'm not able to make any changes.

 

Thanks!

 

 

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