No longer receiving reminders/notifications

htak91491

I have not received reminder emails or notifications in the app for any reminders/alerts since 5/22/2019. I have checked my notification settings, my spam folder, I keep running tests, and so far I can't find an easy solution. 

I've attached screenshots that show my notification center, card view showing active reminders (bell icons), and scheduled reminders that are now overdue. 

Any direction or help would be so appreciated!!

Thank you!

Andrée Starå

Hi,

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting