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URGENT HELP - Remote sign out

meol
meol ✭
edited 12/09/19 in Archived 2016 Posts

HELP!!!!!!!!

I have just left a customers premises and think i may have left my smartsheet open. HOw do I log out remotely.

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Comments

  • Tim Meeks
    Tim Meeks ✭✭✭✭✭✭
    edited 06/23/16

    you may have to go back there and log out. Unless you trust them enough to do it for you. Just make sure it didn't save your password or login credentials.

     

    OR can you remote in to the PC at the customer's site?

     

    Hope you get it resolved.

     

    Tim

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  • meol
    meol ✭
    edited 06/23/16

    thanks...aghhh!!!!!

    bummer

    can i move sheets into another work space thatI don;t have access to? so they can;t see anymore

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  • Kennedy Stomps
    Kennedy Stomps Employee

    Hi meol-- It looks like you emailed our Support team about this earlier this morning. My colleague Leo is following up with you right now via email to assist you with this. We can help, no need to worry :)

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  • Brad Jones
    Brad Jones ✭✭✭✭✭✭

    Meol,

     

    Don't forget to use the telephone!  It's soo much faster than email for most problems.  There is a dedicated help line for SS support if you are on a paid plan.

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