I'm still experiencing issues with automation. my approval workflow is not triggering. is this still being investigated?
Did it work previously?
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
Hope that helps!
Have a fantastic day!
Workflow Consultant @ Get Done Consulting
Workflow Consultant / CEO @ WORK BOLD
There was an issue so maybe it will take some time before it's back to normal.
Automation & Notification CenterSubscribe
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature. Jul 18, 11:05 PDT
Update - Automation and Notification Center functionality has been restored. Notification delivery from automation workflows may be delayed. We are continuing to investigate and will provide an update in the next 30 minutes. Jul 18, 10:48 PDT
Update - Webhooks are also affected by this issue. Automation relying on webhooks, such as the Salesforce and Jira connectors, will be impacted. Jul 18, 10:16 PDT
Investigating - We are investigating errors managing Automation rules, including accessing the in-app Notification Center.We will provide an update within the next 30 minutes.