Sign in to join the conversation:
I'm still experiencing issues with automation. my approval workflow is not triggering. is this still being investigated?
Hi Jade,
Did it work previously?
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
Hope that helps!
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
There was an issue so maybe it will take some time before it's back to normal.
Automation & Notification CenterSubscribe
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature. Jul 18, 11:05 PDT
Update - Automation and Notification Center functionality has been restored. Notification delivery from automation workflows may be delayed. We are continuing to investigate and will provide an update in the next 30 minutes. Jul 18, 10:48 PDT
Update - Webhooks are also affected by this issue. Automation relying on webhooks, such as the Salesforce and Jira connectors, will be impacted. Jul 18, 10:16 PDT
Investigating - We are investigating errors managing Automation rules, including accessing the in-app Notification Center.We will provide an update within the next 30 minutes.
Has anyone found a workaround for sharing Smartsheet reports externally without giving access to internal data? I currently have to download the data and transfer it onto excel to create a pivot table for our client and I want to find an easier way to do so. I also already create a dashboard for our client, but I wanted…
Hello team! Hope you all are having a wonderful holiday season. I am trying to set up an automation that will send an email reminder one time when Next Update Date = 60 days, then another automation at 30d, etc. The key is I only want it to send the reminder one time when Next Update threshold is reached. Is this possible?…
I have an automation setup to escalate to managers when a step goes beyond 2 days. I have that titled as Escalation for Purchasing, Escalation for Planning, etc. In my trial run, 3 out of 6 showed up as Reminder: New part number request log ( this is the name of the sheet) The only thing we could see was that the ones that…
