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Request an Update sending multiple lines in 1 email
Greetings- I have a drop-down column where a staff member is emailed (request an update) if a row is marked as "assigned". If row 1,2,3 are assigned to the same staff member within a few mins, that staff member receives 1 email rather than 3 separate emails. We want each row to be a separate email so they can mark that row…
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Request Visibility and Management in Table View now generally available!
December 15, 2025 We’re excited to introduce the first step toward a modern, end-to-end request experience in New Views (Table View). With this release, internal users can now see, access, and manage requests directly in New Views (Table View only), making it easier than ever to track work in one place. What’s Included in…
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Automations builder: The column selection box should be bigger
The box to select the specific fields for an update request is far too small. And it gets smaller the more columns I select. This makes it very awkward to use when selecting columns to be updated from a large sheet. The selection box should open much bigger, at the moment I can see only 4 of the fields out of a potential…
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"Last Update" to look for last manual update, not last formula update
I currently have a column that counts how many days until the due date. Because this column formula utilizes "TODAY()", this means the column re-calculates every single day. Because of this, my "Last Updated" auto-fill column always lists today (or the last day I opened the sheet) as the time the rows were last updated. Is…
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How to best track Outstanding Update Requests
We are a construction company and I am trying to build automations and a dashboard for tracking "Outstanding Update Requests" - Each of our Line-Item tasks require us to acquire information from 3rd parties. This information takes standard forms (Start Date, End Date, Comments, Attachments, etc), but the specific fields…
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URL in Custom Message
Hi everyone, I’m running into an issue with my Smartsheet automations and was hoping someone might have a workaround. I have a workflow that sends an Update Request (or Alert) with a Custom Message. In that message, I include a Dynamic View URL that looks like this: https://app.smartsheet.com/dynamicview/views/EXAMPLE The…
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Can we run the request for update to include all the rows that applied to one condition?
We want to know if it is possible to send request for update in one email, but with multiple rows at the same time. For example, staff A has 4 open referrals, I want to send one request for update automatically to them where they will receive only one email without having to overload them daily with all the open referrals…
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Update Requests: Conditional Logic
If feasible, please consider adding the ability to define conditional logic rules when configuring update requests. Rather than displaying all designated fields to the recipient, the update form could dynamically adjust to show only the relevant fields based on the recipient’s responses, thereby improving both the user…
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Can we set Request for Update to run only on Business days or based on Business days?
Can we set the request for update to be sent based on business days rather than calendar days? For example, I want the automation to send to staff assigned if no change in activities of the row for x days. We want to set this to be business days instead of calendar days. Would this be possible?
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Remove Zoom Setting Banner
I’d love to see this banner either go away entirely or fade out after it appears. I don’t use 100% zoom unless I’m presenting my screen, so having it pop up every time feels unnecessary. It also gets in the way when I need to copy or paste the page name, and overall it adds visual clutter.
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Update Requests Log - Complete Type (with or without changes specified) and Complete Date.
Hello, When reviewing the update requests on a sheet, I can see when the update request was sent (Pending Status), and also if the user submitted an update (Complete status). However, what I can't see is if the User actually submitted a change or not unless I exit the "Update Requests" and access the "Activity Log" to…
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Automation Help!
Can someone please help me with this automation? The request for an update works fine during testing, but after filling in the name of the BI resource (contact list type column), the BI Resource doesnt recieve a notification. The history is - I need a senior member of the team to approve this work to take place, firstly,…
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Batch update URLs in Hyperlinks
It would be great if you could add a feature to Find & Replace addresses inside Hyperlinks, so you don't have to edit each one manually when you have a general URL update, Folder update, or different Drive where your links are pointing. For example, Our company recently changed names, which effects our URLS. But all our…
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ISCRITICAL for Parent Tasks
Currently, Critical Path does not propagate from a Child to the Parent Row. Create a functionality or a new formula for ISCRITICAL to show on Parent Tasks, maybe even up through a specified number of levels in a hierarchy.
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How to further enhance user surveys
We are looking to start sending out surveys to clients to gauge customer satisfaction. We will do this at the end of a project and we know the project name and client details. I have created a smartsheet form that contains the survey questions, and the sheet does some high level analysis to measure and collate the…
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Date Display in Charts After Recent Update
After the most recent Smartsheet dashboard update, there is an issue with how dates are displayed on the x-axis of existing charts. Previously, my charts showed the full range of relevant dates, which was essential for accurately communicating trends and timelines. However, post-update, the x-axis now only displays…
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Automated Date Capture Process with Recurrence
I have a sheet where we track Products (per row) and we need to track a user access review every year. To do so, I want to document the Product Owner and the Product Initiation Date - from there (when new row and product initiation date is not blank), I would need to auto fill a cell (Column: Next User Access Review) with…
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"Don't ask me again" option for duplicate file names
Hello, I use SS in my daily work flow and upload hundreds to thousands photos a day. It would be amazing to have a feature that say "don't ask me again" so I won't have to click "continue" every time.
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Update Request: Is there a way to prevent text from being edited in locked columns?
You can edit entries for columns that have been locked in the update request. Is there a way to prevent this information from being edited?
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Can I snag individual links for update request?
Hi, I am running a large program and using SS automated update request as a way to monitor the program — that is, participants get the survey automatically emailed to them with some of their information pre-filled. That piece is working great. But now, I would like to follow up with those who have not completed their…