Workflow issue
I have created a workflow that seems simple enough. I am using it to approve document changes.
The trigger block is the date change (Revision date).
The "Other" is if the Supervisor Dept has not been selected, it would Request an Update from specific personnel.
However, I made some updates to a sheet. The trigger for otherwise worked well BUT it also sent emails out to ALL personnel even though no dept had been selected. I had to copy 3 segments to get the full picture (see attached).
I have three workflows:
Production
Quality
Maintenance
I don't know WHY the Managers ALL received emails. Help?
Comments
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Hi Beth,
Are you sure that this automation triggered the notifications? Could it be something else?
Hope that helps!
Have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I had separate workflows. I created one big workflow with "add a new condition path" and that seemed to clear things up. thanks!
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Excellent!
Happy to help!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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