Email Template

beckyg

We have created a smartsheet for all our tradeshows.  I would like to share certain columns in that sheet with our customer when a show is created and hide ones that we use for our internal info only.  I know we can uncheck columns we do not want when we share in an email but with so many events we have to uncheck those in every email we send and someone could forget to uncheck a column in error and our customer would get that information.  So is there a way to save that email format as a sort of template so everytime we send the show information it only sends those columns?   Also it would be helpful to have the same email template to select from with a standard message we create since it's the same message each time.   

Paul Newcome

Have you looked into a report? You can select which columns are displayed in the report and send it separate from the sheet.

Andrée Starå

Hi Becky,

I'd also suggest using reports and maybe multiple to fit what you need.

Another option could be the Premium Add-on, Dynamic View.

More info: https://www.smartsheet.com/product/dynamic-view 

Would that work?

Hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Scott Willeke

Hi Becky,

It sounds like you might be using the "Send Row" feature to send an email and select the columns again each time you send the email. Another option might be to setup an Alert in Automated Workflows. You can set it up to only send when the event reaches a certain status or if a checkbox is checked on that row, for example. Some of the constraints this would place on the user's workflow is that the recipient would have to be in a field/column the row, and you'd have to follow a different process for sending out the message. However, the set of columns and the message subject/body would be sent consistently every time.

Hope this helps and I'd love to know what solution works best for your particular scenario.