Record the number of times tasks are sent for review and need rework

Bazza
Bazza
edited 12/09/19 in Formulas and Functions

Hi

I have an automated flow with a status and want to record the # of times an operator changes a task to "for review" (which automatically notifies the review) and it goes back to "to do" because the reviewer doesn't accept the task as submitted.

I looked at an IF function to write YES or NO to a hidden column so we can record that but can't find an (If function for status changes from THIS to THAT, write NO, YES) anywhere. Is there an easier way to do this so that we can collect this info and display it in a dashboard to measure FIRST TIME acceptance of work submitted for review?

All the best

Barry

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