Ability to send update requests

Michele @ My School DC

Hi,

Recent changes mean that members of my team who use Smart Sheet to track every helpline call we get are no longer allowed to send update requests. This has been key to my team to send information to resolve cases and issues. I think it's ridiculous but there seems there is no lea way from Smart Sheet on this.

Does anyone have a work around that would let my team send a row to another team member?

Cheers

Andrée Starå

Hi Michele,

There might be a possible workaround!

Can you describe your process in more detail and maybe share the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)

Hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD