Welcome to the Smartsheet Forum Archives
The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.
Collaborator
I have added collaborators to edit and view my smartsheets (some collaborators are admin & editors), however, when my collaborators log in they are prompted to upgrade or switch to free, my question is how do I stop this from popping up on their log in, and if they choose 'swich to free' can they still edit and make changes to the smartsheet as previously. I am on the advance plan
Tags:
Comments
-
If they "switch to free" they will still be able to access and work on your sheets - they just won't be able to create new sheets or reports which requires a license.
You can also stop the message from popping up my adding them to your team account. http://help.smartsheet.com/customer/portal/articles/795920-managing-users-team-enterprise-only-
This discussion has been closed.
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.6K Get Help
- 433 Global Discussions
- 136 Industry Talk
- 465 Announcements
- 4.9K Ideas & Feature Requests
- 143 Brandfolder
- 147 Just for fun
- 63 Community Job Board
- 466 Show & Tell
- 32 Member Spotlight
- 2 SmartStories
- 298 Events
- 36 Webinars
- 7.3K Forum Archives
