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Collaborator
I have added collaborators to edit and view my smartsheets (some collaborators are admin & editors), however, when my collaborators log in they are prompted to upgrade or switch to free, my question is how do I stop this from popping up on their log in, and if they choose 'swich to free' can they still edit and make changes to the smartsheet as previously. I am on the advance plan
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If they "switch to free" they will still be able to access and work on your sheets - they just won't be able to create new sheets or reports which requires a license.
You can also stop the message from popping up my adding them to your team account. http://help.smartsheet.com/customer/portal/articles/795920-managing-users-team-enterprise-only-
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