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Docusign & Smartsheets
I have a workflow that I have deleted 20 times and it won't go away. I created another it shows up al the only one but when I go to send it it is the one I have deleted. Maybe I have to get rid of my Docusign a/c and start over. I want this to work but maybe the labs aren't that good. Maybe Docusign is a bad product. Maybe the integration is bad. I am about to give up and do something better.
Comments
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I would suggest emailing support@smartsheet.com for clarification
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Meredith,
I've looked to integrating Smartsheet labs and Docusign and while the basics work, it is not as robust as we would like.
Docusign from my understanding is a very established product. I would focus on the Smartsheet Labs workflow. To Tony's point, contact support and maybe they can find this reappearing workflow.
Tim
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On the Smartsheet Labs sign in page for Docusign- cannot seem to login. It keeps on saying Authentication failed- tried my email and the API username.
I can log into Docusign no problem on their site.