Colleague attachments keep opening up twice automatically. She is not a new user and this just started happening to her only.
Is there a setting somewhere? Anyone know why?
Hello Ron,
This is likely related to a known issue that our team is currently investigating; I'm unable to provide a time-frame for how long a resolution could take, but I'll be in touch once we have any updates for you.
Thanks,
Genevieve
Also having the same issue. I use SS in Firefox mostly. I edited my options in the browser to "Always Ask" on how to open downloaded files which is helping. I also think I only have the issue with pdfs.
I also have the same issue. I'm using Chrome. It doesn't happen for other colleagues I've checked with, lucky me.
John
Hi Genevieve
This is also happening to me. It is not happening on any of my teammates log-in. It has been happening for quite a few weeks now. Is there any solution yet to stop this occurring.
Tracey
I have the same issue
Hi, I have the same problem with double oping attachments on Microsoft Edge browser. Any way to stop this happening?
Damian
I've also got a single user having this issue in both Chrome and Edge, has anyone found a solution?
Circling back to this….. Another year goes by and still no folder level sharing. Smartsheet developers don't listen to their clients. I have seen hundreds or posts and requests for this over the past 7-8 years. And still NOTHING!! This has been a huge issue for us as a company. As you can tell this is a sore spot for us…
Today a team member accidentally changed several rows by either deleting the data or the row itself. Do I download a snapshot of each one to restore? Some of them didn't seem to be too helpful. What is the protocol for restoring this information? I've only done this before with the help of a representative and it was…
I have my Smartsheet set to generate a document when a form is filled out. The document is a fillable PDF and when the document generates not all of the answers populate on the generated PDF. I have tried making the PDF again from scratch, I have tried copying and pasting the fields so I know they're the exact same…