An Error has occurred in Smartsheet
Dear Smartsheet team,
One of our main production management sheets cannot be accessed. We logged out, logged in, restarted browser, cleared cache, computer, etc.
The message is: An Error has occurred in Smartsheet
It can not be accessed by web or mobile device across all our users.
Please help urgently, our daily production is managed using this sheet.
Comments
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Hi,
There seems to be a known issue at the moment.
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
Hope that helps!
Have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Check status here: https://status.smartsheet.com/
Accessing Sheets and ReportsSubscribe
Investigating - Investigating: Some customers experiencing issues accessing sheets and reports. We have identified the root cause and are working to mitigate the issue. Another update will be provided within 30 minutes.
Oct 18, 00:28 PDTSMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
Hi reffie_16,
As Andree noted, our team is currently investigating this specific error, but thank you for providing this additional information.
Please visit status.smartsheet.com to view updates on the issue or subscribe to the relevant alerts.
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