An Error has occurred in Smartsheet

edited 12/09/19 in Smartsheet Basics

Dear Smartsheet team,

One of our main production management sheets cannot be accessed. We logged out, logged in, restarted browser, cleared cache, computer, etc.

The message is: An Error has occurred in Smartsheet

It can not be accessed by web or mobile device across all our users.

Please help urgently, our daily production is managed using this sheet.

Smartsheet error message-20191018.png