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got error smartsheet. Already log out & log in but same error. other smart sheet folder can open. only for folder "careline 27/08/2019" cannot. can refer attachment below. Please advise?
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Hi,
There seems to be a known issue at the moment.
More info: https://community.smartsheet.com/comment/219206?utm_source=comm-notification&utm_medium=email#comment-219206
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
Hope that helps!
Have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
Check status here: https://status.smartsheet.com/
Accessing Sheets and ReportsSubscribe
Investigating - Investigating: Some customers experiencing issues accessing sheets and reports. We have identified the root cause and are working to mitigate the issue. Another update will be provided within 30 minutes. Oct 18, 00:28 PDT
Hi Fazura,
As Andree mentioned, our team is currently investigating Error code 51. Please check the status or subscribe to updates on this issue through the link in his post, above.
Thank you!
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