reCAPTCHA issues

LAllen

On our form, we currently have reCAPTCHA enabled.   For some reason we have some employees that reCAPTCHA is asking them to prove they are not a robot.  This has only started in the last week and is so far only happening when these employees are remoted into our network.  This is not an issue they are seeing on every submission either.  Has anyone had this issue or know a fix for it?  Thank you for the help. 

Andrée Starå

Hi,

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

I hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD