Error issue when trying to sync Google Forms

Amelia Karlsson

Hi,

I just created a new form in google forms and when I try to sync with smartsheet I get this error:

Error: Start Send (create sheet): Exception: No item with the given ID could be found, or you do not have permission to access it.

Both google account and smartsheet are the same email address.  I was able to sync a previous form and that is populating its respective sheet.

Any advice?

Andrée Starå

Hi Amelia,

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

I hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD