Hyperlinks not exporting

edited 12/09/19 in Smartsheet Basics

I am trying to export my smartsheet to excel and whenever I do this, all the hyperlinks are gone and I have to enter the hyperlinks again manually in the generated excel spreadsheet. I tried exporting to google docs and the same issue. Hyperlinks are not exporting. Why? Please assist.


When I tried to log into the smartsheet community with my smartsheet account which is my email address, I am unable to sign up. It says error occurred :(