Trouble installing python API

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Dale J. Brown
edited 12/09/19 in Smartsheet Basics

Hello,

I am having problems installing the python API.  I receive the following error message when I run:

%> pip install smartsheet-python-sdk --upgrade

Here is the output I see:

Collecting smartsheet-python-sdk

  Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.urllib3.connection.VerifiedHTTPSConnection object at 0x2aaab09bccd0>, 'Connection to pypi.org timed out. (connect timeout=15)')': /simple/smartsheet-python-sdk/

What is causing these errors?

Thanks,

Dale

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