COUNTIFS/CONTAINS FUNCTION

CDS

I'm trying to count how many times the word promoter or detractor appears in a column but I keep getting 0

Paul Newcome

@CDS Try this:

=COUNTIFS([Thermostat CSAT Score]:[Thermostat CSAT Score], CONTAINS("Promoter", @cell))

Andrée Starå

Hi @CDS

I hope you're well and safe!

=COUNTIF([Thermostat CSAT Score]7:[Thermostat CSAT Score]140, CONTAINS("Promoter", @cell))

Did that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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CDS

it worked thank you Andree!

Andrée Starå

@CDS

Excellent!

Happy to help!

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!