Cell links invalid


Not sure if anyone else has had the same issue but since the latest update we have numbers of cell links going invalid, you have to recreate the link to fix it but often reverts to invalid


  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi Joan,

    Is it this the issue you're having or something else?

    Hi All,

    Thanks for reporting this issue. We recently introduced a regression that caused outbound links to not propagate value to destination sheet when the source sheet was updated via API call. The issue was fixed yesterday evening - 12/16. Any new updates to your source sheet will now be updated to destination sheets.

    Separately, we will do an update to ensure all the impacted sheets are updated with the values from source sheets. This is work in progress and planned to be completed, by 12/20.

    We are sorry that you faced this issue and are taking action on our side to prevent similar occurrences in the future.


    Bhanu Prakash

    Product Manager, Smartsheet

    I hope that helps!

    Have a fantastic day!


    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

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