I cant see the paperclip icon in several rows that had it. is any way to recover those files?
Is an ugent issue
Thanks in advance
Juan Olvera
Answers
-
Hi,
Have you zoomed in the browser?
Which browser are you using?
Have you tried another one?
I hope that helps!
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Andrée,
Thanks for your answer.
I'am using Chrome and iExplorer and Mozilla. The paperclip icon is missing y all of them
I Think is not a problem with internet navigator program. So, something happened and now attached files are missing. Is any way to recover those files?
and know why this happened?
Thanks in advance
Juan Jose Olvera
-
Happy to help!
Have you looked in the Activity Log? Can you see any clues there?
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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