Why am I unable to view or select any of my sheets when creating a "Move Row" workflow?

Colleen Hedges

Please see attached screenshot. When I try to select a sheet in the "Move Rows" box, none of my sheets appear as options. How can I fix this?

Screen Shot 2019-12-30 at 1.58.10 PM.png

Andrée Starå

Hi Colleen,

Weird!

Try logging out and in again. Did that fix it?

Which browser are you using?

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

I hope that helps!

Have a fantastic week & Happy Holidays!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post help answer your question or solve your problem? Please help the Community by marking it as the accepted answer. It will make it easier for others to find a solution or help to answer!

Colleen Hedges

Thanks Andree! I realized that even though I'm an Admin of the "source sheet," I needed to give the Owner of the "source sheet" Admin privileges to the "destination sheet." Once I did that, the destination sheet I was looking for became available.

Happy New Year!

Andrée Starå

Excellent!

Happy to help!

Happy New Year!

✅Please help the Community by marking the post that helped answer your question or solve your problem with the accepted answer. It will make it easier for others to find a solution or help to answer!

Andrée Starå

Hi Colleen,

Weird!

Try logging out and in again. Did that fix it?

Which browser are you using?

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

I hope that helps!

Have a fantastic week & Happy Holidays!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post help answer your question or solve your problem? Please help the Community by marking it as the accepted answer. It will make it easier for others to find a solution or help to answer!

Colleen Hedges

Thanks Andree! I realized that even though I'm an Admin of the "source sheet," I needed to give the Owner of the "source sheet" Admin privileges to the "destination sheet." Once I did that, the destination sheet I was looking for became available.

Happy New Year!

Andrée Starå

Excellent!

Happy to help!

Happy New Year!

✅Please help the Community by marking the post that helped answer your question or solve your problem with the accepted answer. It will make it easier for others to find a solution or help to answer!