Intergation with wix desktop is great, mobile version is troubling.

InmateOptions LLC

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I am using a smartsheets form for my wix website. On the desktop version, it looks great. But, when it's converted to the mobile version. It makes my customers download smartsheets to fill out the form. How can I fix this?

Andrée Starå

Hi,

Can you share the links to the forms/homepage?

(Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)

I hope that helps!

Have a fantastic weekend & Happy New Year!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Andrée Starå

Have you tried changing the style of the form?

There are three style options:

• Classic: Display logo, title, and description at the top of your form. You can also select a background color.
• Modern: Display logo, title, and description on the left side of the form. You can also select a background color.
• Plain: Only displays the title, description, and other form fields and text. (Logo is not displayed and background color defaults to white.)

https://help.smartsheet.com/learning-track/smartsheet-intermediate/forms#manageform

InmateOptions LLC

I will look into that. Did you look at the website? Go to communicatewithinmates.com. look at it using a desktop, and a cell phone. You will see the problem. I will try what your saying though. Please look at that, and tell me what you think. Thank you for your time.

Andrée Starå

Happy to help!

Yes, I looked at it and it looks like it's too small but I think it's WIX causing it.

Let me know if it gets better by changing the style.