I need my personal account back - where are my SmartSheets?
I received an offer for 100 SmartSheets in my personal account if I changed my primary eMail to my corporate eMail. I did so. I just logged in and now I'm part of my Organization's group and my sheets are gone. Please, how do I get them back? I've been on 2 weeks PTO and have 4 years of project work in my SmartSheets - I really, REALLY need them back! Help!
Comments
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Hi Kristine,
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
I hope that helps!
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
✅Did my post help answer your question or solve your problem? Please help the Community by marking it as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I did that before I posted here. Thank you.
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Ok. I can imagine that it will take some time to get an answer because of the holidays.
Hope that it gets resolved soon!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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