Deleted all proofs, not the version I wanted to delete

MaryAnn Amari

In proofing, I accidentally deleted all versions rather than the latest - is there a way I to undo?

L_123

go to your home page where you can see all of your workspaces/etc. At the very bottom of your list of workspaces is a folder called deleted where you can drag and drop deleted items back into their original place.

MaryAnn Amari

Tried that - there isn't anything in my deleted items folder, sadly.

MaryAnn Amari

I think if I'd deleted a sheet or a workspace it would have been there, but I just deleted versions in proofing - not a particular version. So, my sheet is still intact, I lost all the comments and the version those comments were attached to. How I wish they were in Deleted Items. Alas...

Andrée Starå

Hi MaryAnn,

You'll have to contact the Support Team for this.

Smartsheet Support Team

Also, @BrianBosché might be able to chime in.

I hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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MaryAnn Amari

Thank you - I did submit a ticket before I came here. Haven't heard back yet, and fear doing any more work in SmartSheet will get overriden if they have to go back to some archived version or something. Thanks for your input - hopefully @BrianBosché has some input?

Andrée Starå

Happy to help!

I hope it gets resolved soon!

Brian is usually fast to reply.